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Arrange my own courier

If for any reason we cannot deliver to your country or you prefer to arrange your own courier, then arranging your own courier is easy with RoughTrax.

If a delivery method is not available an option of “Arrange My Own Courier” will display. This enables you to order through the website and arrange your own courier for your goods to be collected directly from RoughTrax in Bristol, UK.

Place an order to receive weight & dimensions, or email us

Once you have placed an order and paid for your goods RoughTrax will then package your goods and provide the weight and dimensions of the parcel(s) required by online couriers and confirm it is ready to collect.
Alternatively if you prefer us to quote your carriage before placing an order, please email RoughTrax ( with a list of RoughTrax part numbers and quantities you require, or add them to your basket and copy and paste your basket contents into an email and we will provide the dimensions prior to ordering.

If the total or individual weight of the items is all you require then once you have added products to your basket it will then display the individual weight next to each product and the exact total basket weight at the bottom of list.
When we receive your order and package your goods, we will then email you to confirm your order is ready to collect by your courier.

Choose a courier

You can use any courier company of your choice. We recommend the following companies who always give the best prices and are most commonly used and recommended by our customers;

Enter dimensions, takes 30 seconds to quote

To receive a quick quotation from any of the suggested online couriers above simply enter the collection Country (United Kingdom), your destination Country along with the weight and dimensions that RoughTrax will provide, you will then see a list prices from different couriers and services.
They are all quick and easy to use and take less than 30 seconds for an instant carriage quote.

If you are happy with the carriage quote by your selected online courier then simply pay for your goods if you haven't already on the RoughTrax website by adding your products to your basket, selecting your country and enter your postcode at checkout and select the option for "Arrange My Own Courier".

Collection address details

The collection address that your parcels will need to be collected from if you are using the Arrange My Own Courier service is as listed below, please make sure that you add YOUR OWN NAME to the collection address. This makes it easier to identify that the courier is collecting your parcel and not someone elses.

CUSTOMER'S NAME (Please use your name as the collection name)
RoughTrax Ltd
Units 4-7 Pixash Business Centre
Pixash Lane
BS31 1TP
United Kingdom

Continue & arrange collection

After you have paid RoughTrax for the goods and we have confirmed it is ready to collect you can continue with the quotation by your chosen courier.

Forward all shipping documents & labels

Please make sure to forward all shipping documents & labels you will receive by email to We will then attach the documents to the parcel ready for collection.

Please Note: Collection must be arranged within 2 working days, if no contact has been made your order will be credited in full.

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